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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cam Cheek

November 26, 2025

5  out of  5
rating by Cam Cheek
"Great customer service and flexible schedule when trying to start my plan. Made the process very easy!"
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Dan

November 24, 2025

5  out of  5
rating by Dan
"Forest was very thorough, helpful and informative with my insurance needs. Thanks a lot. I will pass the word if comes up."
We responded:
"Thank you, Dan! We appreciate your business and your feedback. "
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Memorie Holiday (She Her)

November 21, 2025

5  out of  5
rating by Memorie Holiday (She Her)
"Katie & her team really do go above and beyond to make sure you are taken care of. I absolutely love how easy it was to get set up with them and then transferring my renters insurance to the new address was a breeze. 10/10 recommend them! I'll be switching to them for my motorcycle insurance when it's time to renew as well."
We responded:
"We love working with you, Memorie! Thank you so much for your kind words, and for being our customer! "
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zombie power

November 14, 2025

5  out of  5
rating by zombie power
"Great price lots of help they make it all easy and simple"
We responded:
"Thank you so much for your feedback and your business! You’re awesome 💪"
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Jamie Hanford

November 13, 2025

5  out of  5
rating by Jamie Hanford
"I’m completely impressed by everyone who works there!!"
We responded:
"We love working with you, Jamie! "
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Diana Bassham

November 12, 2025

5  out of  5
rating by Diana Bassham
"I had a phone meeting with Katie Carl, the agent and she fully covered all of my insurance, which includes my car insurance, homeowners insurance, and an umbrella policy. She’s thoroughly went over everything to be sure I was happy with the coverage in each area or wanted to make any changes. I was totally satisfied."
We responded:
"Thank you so much for your kind review! The best part of our job is getting to meet with customers like you. If you need anything or have questions, we're always here to help!"
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Patricia Weaver

October 1, 2025

5  out of  5
rating by Patricia Weaver
"The team have been amazing to work with and moving from another insurance company to State Farm! 100% recommend."
We responded:
"You are amazing, thank you Patricia! "
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Madison Washington

September 26, 2025

5  out of  5
rating by Madison Washington
"I worked with Forest extensively since March 2025 getting a homeowner's insurance put in place. This file took me almost a year to complete and we would not have been able to do so without Forest and his team's patience and understanding. They were able to help us meet the lender's conditions and saved this homeowner from losing her home. Grateful to Forest!! Highly recommend and would work with again any day! Thank you!"
We responded:
"Thank you so much for your kind words, Madison! We’re so glad we could help you and our valued homeowner. We really appreciate your partnership and feedback. "
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Tuna Ghost

September 8, 2025

5  out of  5
rating by Tuna Ghost
"I found Katie from State Farm on Google and while I was hesitant having to restart my insurances all over again (my previous company went out of business), this place was fantastic. They were super friendly, understanding, worked with my budget and didn't pressure me for anything at all. They got back to me quickly and made the whole process fairly simple. The gentleman helping me even found my previous insurance when I couldn't. I definitely recommend this office for the customer service and State Farm for their prices. Thank you!"
We responded:
"Thank you so much for your wonderful review! We’re so glad we could help you get set up with new insurance. Please don’t hesitate to reach out if there are ways we can best work with you. "
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Koh Baugnon

August 28, 2025

5  out of  5
rating by Koh Baugnon
"Friendly, efficient and professional."
We responded:
"Thank you so much for taking the time to leave a review, Koh! Your kind words are appreciated! "
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beaker king

August 26, 2025

5  out of  5
rating by beaker king
"State farm is A++ rating nationally because of people like forest, keep up the good work!"
We responded:
"We appreciate your kind words and your support! Thank you for being our customer. "
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Lisa Allen

August 25, 2025

5  out of  5
rating by Lisa Allen
"I chose Katie Carl State Farm because of State Farm’s reputation for customer service, and I wanted to work with someone local. That personal touch is important to me, particularly in an insurance company. My experience with Forest was clearly of higher quality than their competitors. And importantly, he also found me some very competitive rates! I look forward to receiving this same kind of care into the future. Thanks for the great service!"
We responded:
"We really appreciate you taking the time to share your experience online, Lisa. Thank you for giving us a chance, and we’ll keep doing our best to take good care of you. Let us know how we can best work with you going forward! "
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Will Hames

August 25, 2025

5  out of  5
rating by Will Hames
"Everyone here has been a massive help with finding me the best coverage suited for me."
We responded:
"We are so glad to have you as a customer, Will! Thanks for your kind words and taking the time to leave us a review! "
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Randi Pitman

August 25, 2025

5  out of  5
rating by Randi Pitman
"Bear was very patient and helpful during our interactions. He got back to me promptly with my request. I am pleased with this office ."
We responded:
"Thank you so much for your feedback, Randi! We think Bear is pretty great, and we’ll be here to help when you need us! "
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Ted Hudgins

August 22, 2025

5  out of  5
rating by Ted Hudgins
"Courteous professional service!"
We responded:
"Thank you so much, Ted! We appreciate you. "
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Ron Hartman

August 22, 2025

5  out of  5
rating by Ron Hartman
"Katie was very thorough and friendly as we did our periodic catchup on my coverage. I would certainly recommend State Farm to anyone who’s not real happy with their auto insurance."
We responded:
"We really appreciate you, Ron! Thank you so much for taking the time to leave a review, and thank you for being our customer! You’re awesome:) "
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Samuel Loomis

August 15, 2025

5  out of  5
rating by Samuel Loomis
"Katie's team helped me get life insurance when I didn't think I could get any."
We responded:
"We are so glad to be able to help with your insurance, Sam! Thank you for being our customer! "
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Andrew Harris

August 9, 2025

5  out of  5
rating by Andrew Harris
"Great group of people. They will take the time to make sure everything is squared away and take the hassle out of dealing with things."
We responded:
"You’re awesome, Andrew. Thank you so much for your feedback! "
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Nancy Bailey

August 5, 2025

5  out of  5
rating by Nancy Bailey
"My name should say Nancy Lewis as I remarried in 2022. I have had State Farm as my insurance agent since I first started driving and I’m 76 now! A few years ago I was involved in a hit and run accident and the person that hit me never came back or was found. State Farm wanted to total my car three separate times but I begged them not to as it was the last thing my Dad gave me. They ended up fixing everything and covering my rental expenses. They were also right on the spot when my mobile home and carport suffered hail damage in Council Bluffs. First insurance company on the Mobile Park Community. Always available to talk to and help keep policies at the most affordable rates. My new husband and I have just been introduced to Katie Carl, our new agent, and feel she is going to be a great fit for us. If you’ve never given State Farm a chance because you found someone else way lower in rates, do they take special care of you like State Farm?? I’d rather pay a little more knowing I have a company that will work with me to make things right in a timely manner. Check them out!"
We responded:
"Nancy, this review is amazing! We are so grateful to get to work with customers like you. Thank you for all the years you have been a State Farm customer and for giving our local office a chance. We really appreciate your trust in us! "
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Bismark Owusu-Yeboah

August 2, 2025

5  out of  5
rating by Bismark Owusu-Yeboah
"After speaking with three insurance companies, I finally found State Farm. They offered competitive prices, excellent customer service, and customizable packages. I decided to go with them because they provide tailored options without the hassle of unnecessary spam emails or calls. It's the perfect choice for students and anyone looking for reliable insurance. Just speak to Katie!"
We responded:
"Thank you so much, Bismark! We really appreciate you, and your feedback means a lot. We will be here for you if you have any questions or concerns. Thanks again for being our customer! "
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Stephen Anti

July 30, 2025

5  out of  5
rating by Stephen Anti
"Great interaction, and thanks for providing clarity in every step of the process of getting our auto insurance."
We responded:
"Thank you, Stepen! We’re delighted to hear that you had a great experience and that we could provide clarity throughout your auto insurance process. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you ever have any questions or need further assistance, please don’t hesitate to reach out!"
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Kyle Simpson

July 30, 2025

5  out of  5
rating by Kyle Simpson
"Katie was super kind and knowledgable. She listened to what I wanted, offered but didn’t oversell, and was prompt and efficient. A nice personal touch to what is normally a banal and tedious process. Thanks !!"
We responded:
"Thank you so much for your kind words! It was a pleasure helping you, and I’m glad we could make the process a little more enjoyable. If you ever need anything else or have any questions, please don’t hesitate to reach out. Thank you for being our customer! "
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Micah Walker

July 26, 2025

5  out of  5
rating by Micah Walker
"Got life insurance and Forest was extremely helpful! He knew what he was talking about and made the process simple and easy to understand. He also tried to make sure it was not an inconvenience for me so that it could be a great experience for all sides! 10/10 would recommend!"
We responded:
"Thank you so much for your kind words, Micah! Forest is committed to helping people protect what matters most to them. We appreciate your trust in us, and we’re here if you need us. "
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Judy May

July 26, 2025

5  out of  5
rating by Judy May
"I have had State Farm insurance for more than 30 years. I trust State Farm for all my needs. When I needed any help they were a phone call away. They are so professional and very friendly. When I've needed my road side services, they were there each time with a smile and got me back on the road very fast. I have renters insurance now for 11 years for a very low price a year. Before that I had home owners insurance. It covered everything that I needed. I love State Farm insurance. I wouldn't want any other insurance company"
We responded:
"Thank you so much, Judy! We absolutely love being your insurance provider! Thank you for your feedback and for being our customer. We hope to be there for you for many years to come. "
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Barbara Cooper

July 25, 2025

5  out of  5
rating by Barbara Cooper
"Very informative and super easy to work with!!"
We responded:
"Thank you so much, Barbara! It is a pleasure to work with you. We really appreciate you! "