State Farm® Insurance Agent Katie Carl

"Reliable and transparent service. Helpful with understanding coverage and checks in to see if more help is needed. Feel confident that my needs matter and are mindful of my time."

"I found Katie from State Farm on Google and while I was hesitant having to restart my insurances all over again (my previous company went out of business), this place was fantastic. They were super friendly, understanding, worked with my budget and didn't pressure me for anything at all. They got back to me quickly and made the whole process fairly simple. The gentleman helping me even found my previous insurance when I couldn't. I definitely recommend this office for the customer service and State Farm for their prices. Thank you!

Update: This office continues to impress. After having to deal with the DMV two straight days in a row and being super frustrated, Katie's team are on their A+ game. Their patience, understanding and knowledge is top tier. I had my new vehicle added and insured in less time than it takes to get my oil changed. Less painful too... Thank you Marissa for all you do!"

"They just saved us $1700 a year on our homeowners policy and more coverage WOW Thank you forest"

"They were super kind and helped me save $60 a month!"

"So far the best experience I have had with any insurance company. They went out of their way to make the process simple and easy. I got an absolutely great deal that saved us a good amount of money. It was a pleasure. Such friendly service!"

"Getting insurance through katie Carl, was the easiest best experience I've had purchasing car insurance."

"Very friendly and helpful"

"Great insurance office and staff. Excellent pricing and follow up/response time. Highly recommend"

"Katie really helped me check my insurance and financial health. The info she shared was VALUABLE."

"I spoke with Forest to get quotes for auto and homeowner insurance policies. He was very helpful, well-informed, and pleasant. He was courteous when he had to place me on hold and get another call, and explained the situation so I didn’t feel ignored. Great job!"

"They were very helpful breaking down my policies. Wonderful to talk to and very simple to choose what works best for me👍😄"

"I've had recent conversations with both Forest and Marissa from this office and both have been friendly, knowledgeable, and very helpful in meeting our needs. We have multiple types of insurance with State Farm and have been with the company for a long time. I appreciate the convenience and personalized service we have received."

"I had a great experience with Marissa adding new coverage and another vehicle and tech issues with my app login. She was patient, knowledgeable, and provided excellent customer service. Highly recommend!!!"

"The gentleman that helped me his name is Forrest and he was a big help and was able to get my insurance down by quite a bit and knew his stuff inside out and was very patient in explaining everything very professional and very sweet at the same time"

"Simply the best of the best of the best…"

"I've been with State Farm many many years. All my experiences with them has been excellent. And no one can beat the price I have for car insurance and renters insurance.
I've had some experiences with them, that was more than just paying my bill. One time my car broke down just a couple blocks from where I was taking g it to get fixed. They came and got my car towed there. No hassle getting through to them and them getting a tow truck to me.
Another time, a person, drunk, backed into my car on our parking lot, pushed my car over the sidewalk to grass. Was able to get the filmed incident from my complex, and everything g went smoothly with State Farm. They got everything down for me without causing me a bunch of distress.
Last incident, actually 2, my car wouldn't start and I thought it was a dead battery. They got someone to me to Jumpstart it. My car was fully charged and it started. I felt pretty silly. But I got in and drove around, then drove back home. Luckily, I didn't turn it off. Cause it was dead again. And luckily, I had a neighbor say try starting it again, and it started. It was my starter. So I figured out where I'd get it fixed, called State Farm, and again, easy as pie, they got a tow truck to me and got her towed. No hassles at all.
So I absolutely give 5 stars for the experiences I've had. I don't plan on changing insurance. They'll be stuck with me til the end.
Thanks State Farm for making situations easy and having great prices."

"I worked with Forest from this firm, and he was fabulous! He made it easy and I felt like I was talking to a friend on the phone. I’m looking forward to continuing to work with this agency!"

"Marissa was super nice, informative, and helpful. I really appreciate her making the process easy for me."

"Update on 5/18/26
If I could give more than 5 stars I would! I just had the pleasure of speaking with Marissa, who called to do a quick check in to see how everything is going/if there were any changes, etc., and more importantly, to thank me for being a customer of theirs and to wis me a happy one anniversary with them!! Switching from Progressive to State Farm was a game changer in the sense that it's saved me so much money per month. I highly recommend going to Katie Carl's office for your needs!

I cannot thank Forest enough for all of his help! At first we were texting, and he was answering all of my questions. Then when he and I spoke to finish up my policy, he was so pleasant to me on the phone. His customer service is spot on!
My friend/co-worker had told me that she uses State Farm for her car and renters insurance. I was with Progressive, and I was paying way too much for my policy. By switching, I am saving 50 dollars a month, and I have better coverage! I love the State Farm on Willamette Street, and I am so happy to now be their customer :)"

"Marissa in Katie’s office has been very helpful and I really appreciate the personalized service and conversation."

"just to simple saying great team very professional thank for the support!"

"Super helpful and saved my behind when we got let go from another insurance provider!"

"This was the best experience I have had with an insurance Company This is my first vehicle I’ve had to put insurance on and forest Helped me with every step to try to find me a affordable, but reliable plan He explained every detail of my plan that I chose, and even gave me his opinion, not as a insurance rep, but as a normal human trying to afford their insurance. He listened And understood what it’s like to be young and trying to get the best affordable plan.

Thank you."

"Had a great experience with Forest! Relatable and friendly! I would happily suggest that you reach out to this team if you're ever in need of great coverage! Cheers!"

"Katie was super nice and very helpful, I felt welcome and comfortable to ask questions if I had any and was all around a great individual to help me out. Great service."