Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Childers

James Childers

January 3, 2026

5  out of  5
rating by James Childers
"They always have the answers to my insurance needs."
We responded:
"Thank you so much, James! We appreciate you! "
Profile photo of Eric Pennal

Eric Pennal

December 31, 2025

5  out of  5
rating by Eric Pennal
"Forest did a very thorough review of our needs and came up with a policy that exceeded our current provider's coverage, for less money than we are currently paying. Very happy with Katie Carl's staff."
We responded:
"Thank you for sharing your experience, Eric! Providing personalized service and value for our clients is our priority. We appreciate your trust in our team and look forward to continuing to serve you!"
Profile photo of Trisha

Trisha

December 19, 2025

5  out of  5
rating by Trisha
"Fair, nice people"
We responded:
"Thank you so much, Trisha! We appreciate you! "
Profile photo of Gene Crumley

Gene Crumley

December 17, 2025

5  out of  5
rating by Gene Crumley
"We have been with State Farm for over 30 years. We’ve had some some good agents in the past--in California, Georgia, and Oregon-but the BEST agent we have ever had is Katie Carl, here in Eugene, Oregon. What makes Katie the best agent we’ve ever had is the office culture she’s created. Everyone in Katie’s office, absolutely everyone (Gracie, Caylie, Forest, and, of course, Katie herself) are wonderful to work with. Without exception, they are polite, courteous, professional, and efficient. Having taught leadership development at the University of California, Davis, medical school for 20+ years, I pay careful attention to an organization’s culture, which starts at the top, with the most senior leader. Katie Carl has built a terrific culture in her office and my wife and I, along with all of Katie’s customers, are the beneficiaries."
We responded:
"Gene, thank you so SO much for this incredible review. We really appreciate your kind words. Our team does work so hard for people, and it means a lot when it is noticed. Thank you again- best possible review for our 100th! "
Profile photo of Rob Griesel

Rob Griesel

December 16, 2025

5  out of  5
rating by Rob Griesel
"Forest was extremely patient and thorough in his explanation of benefits and helped save us money while expanding our coverage."
We responded:
"Thank you so much, Rob! We’re thrilled to be able to work with you. "
Profile photo of Michael Bicandi

Michael Bicandi

December 15, 2025

5  out of  5
rating by Michael Bicandi
"Forrest has been an absolute treat to work with/ over the months it’s taken me to make the change. Very skilled and patient w/ my changing needs… Extremely professional and well versed ! Merry Christmas to you and your team ! Mike Bicandi"
We responded:
"We appreciate your business and your time, Mike! We want to make sure you feel confident when making a change to our office. Merry Christmas - and nice fish! "
Profile photo of Fidel Aguirre

Fidel Aguirre

December 11, 2025

5  out of  5
rating by Fidel Aguirre
"Had the pleasure of speaking with Forest today. He is fantastic, very knowledgeable!! Thank you for all that you do."
We responded:
"Thank you for trusting us with your life insurance needs, Fidel. We appreciate your kind and thoughtful feedback! "
Profile photo of Linda Shaw

Linda Shaw

December 9, 2025

5  out of  5
rating by Linda Shaw
"I have had State Farm for many years and everyone that works there has always been very helpful. I always recommend them to family and friends"
We responded:
"Thank you so much for taking the time to leave us some feedback, Linda! We appreciate that you'd recommend us to the people you care about. Thanks for being our customer! "
Profile photo of Misty Miller

Misty Miller

December 8, 2025

5  out of  5
rating by Misty Miller
"Forest was excellent… Explained my options for my automobile liability and also was very friendly. I appreciate my agents very much!"
We responded:
"Thank you so much for your kind words! Our team is dedicated to making sure our clients feel confident and supported every step of the way. We truly appreciate your trust in us, and we’re always here whenever you need assistance!"
Profile photo of Cam Cheek

Cam Cheek

November 26, 2025

5  out of  5
rating by Cam Cheek
"Great customer service and flexible schedule when trying to start my plan. Made the process very easy!"
We responded:
"Thank you, Cam! We appreciate working with you. Thank you for the feedback! "
Profile photo of Dan

Dan

November 24, 2025

5  out of  5
rating by Dan
"Forest was very thorough, helpful and informative with my insurance needs. Thanks a lot. I will pass the word if comes up."
We responded:
"Thank you, Dan! We appreciate your business and your feedback. "
Profile photo of Memorie Holiday (She Her)

Memorie Holiday (She Her)

November 21, 2025

5  out of  5
rating by Memorie Holiday (She Her)
"Katie & her team really do go above and beyond to make sure you are taken care of. I absolutely love how easy it was to get set up with them and then transferring my renters insurance to the new address was a breeze. 10/10 recommend them! I'll be switching to them for my motorcycle insurance when it's time to renew as well."
We responded:
"We love working with you, Memorie! Thank you so much for your kind words, and for being our customer! "
Profile photo of zombie power

zombie power

November 14, 2025

5  out of  5
rating by zombie power
"Great price lots of help they make it all easy and simple"
We responded:
"Thank you so much for your feedback and your business! You’re awesome 💪"
Profile photo of Jamie Hanford

Jamie Hanford

November 13, 2025

5  out of  5
rating by Jamie Hanford
"I’m completely impressed by everyone who works there!!"
We responded:
"We love working with you, Jamie! "
Profile photo of Diana Bassham

Diana Bassham

November 12, 2025

5  out of  5
rating by Diana Bassham
"I had a phone meeting with Katie Carl, the agent and she fully covered all of my insurance, which includes my car insurance, homeowners insurance, and an umbrella policy. She’s thoroughly went over everything to be sure I was happy with the coverage in each area or wanted to make any changes. I was totally satisfied."
We responded:
"Thank you so much for your kind review! The best part of our job is getting to meet with customers like you. If you need anything or have questions, we're always here to help!"
Profile photo of Patricia Weaver

Patricia Weaver

October 1, 2025

5  out of  5
rating by Patricia Weaver
"The team have been amazing to work with and moving from another insurance company to State Farm! 100% recommend."
We responded:
"You are amazing, thank you Patricia! "
Profile photo of Madison Washington

Madison Washington

September 26, 2025

5  out of  5
rating by Madison Washington
"I worked with Forest extensively since March 2025 getting a homeowner's insurance put in place. This file took me almost a year to complete and we would not have been able to do so without Forest and his team's patience and understanding. They were able to help us meet the lender's conditions and saved this homeowner from losing her home. Grateful to Forest!! Highly recommend and would work with again any day! Thank you!"
We responded:
"Thank you so much for your kind words, Madison! We’re so glad we could help you and our valued homeowner. We really appreciate your partnership and feedback. "
Profile photo of Tuna Ghost

Tuna Ghost

September 8, 2025

5  out of  5
rating by Tuna Ghost
"I found Katie from State Farm on Google and while I was hesitant having to restart my insurances all over again (my previous company went out of business), this place was fantastic. They were super friendly, understanding, worked with my budget and didn't pressure me for anything at all. They got back to me quickly and made the whole process fairly simple. The gentleman helping me even found my previous insurance when I couldn't. I definitely recommend this office for the customer service and State Farm for their prices. Thank you!"
We responded:
"Thank you so much for your wonderful review! We’re so glad we could help you get set up with new insurance. Please don’t hesitate to reach out if there are ways we can best work with you. "
Profile photo of Koh Baugnon

Koh Baugnon

August 28, 2025

5  out of  5
rating by Koh Baugnon
"Friendly, efficient and professional."
We responded:
"Thank you so much for taking the time to leave a review, Koh! Your kind words are appreciated! "
Profile photo of beaker king

beaker king

August 26, 2025

5  out of  5
rating by beaker king
"State farm is A++ rating nationally because of people like forest, keep up the good work!"
We responded:
"We appreciate your kind words and your support! Thank you for being our customer. "
Profile photo of Lisa Allen

Lisa Allen

August 25, 2025

5  out of  5
rating by Lisa Allen
"I chose Katie Carl State Farm because of State Farm’s reputation for customer service, and I wanted to work with someone local. That personal touch is important to me, particularly in an insurance company. My experience with Forest was clearly of higher quality than their competitors. And importantly, he also found me some very competitive rates! I look forward to receiving this same kind of care into the future. Thanks for the great service!"
We responded:
"We really appreciate you taking the time to share your experience online, Lisa. Thank you for giving us a chance, and we’ll keep doing our best to take good care of you. Let us know how we can best work with you going forward! "
Profile photo of Will Hames

Will Hames

August 25, 2025

5  out of  5
rating by Will Hames
"Everyone here has been a massive help with finding me the best coverage suited for me."
We responded:
"We are so glad to have you as a customer, Will! Thanks for your kind words and taking the time to leave us a review! "
Profile photo of Randi Pitman

Randi Pitman

August 25, 2025

5  out of  5
rating by Randi Pitman
"Bear was very patient and helpful during our interactions. He got back to me promptly with my request. I am pleased with this office ."
We responded:
"Thank you so much for your feedback, Randi! We think Bear is pretty great, and we’ll be here to help when you need us! "
Profile photo of Ted Hudgins

Ted Hudgins

August 22, 2025

5  out of  5
rating by Ted Hudgins
"Courteous professional service!"
We responded:
"Thank you so much, Ted! We appreciate you. "
Profile photo of Ron Hartman

Ron Hartman

August 22, 2025

5  out of  5
rating by Ron Hartman
"Katie was very thorough and friendly as we did our periodic catchup on my coverage. I would certainly recommend State Farm to anyone who’s not real happy with their auto insurance."
We responded:
"We really appreciate you, Ron! Thank you so much for taking the time to leave a review, and thank you for being our customer! You’re awesome:) "